Digitalization of MIS system
Digital Transformation and Automation Projects
01: Digitalization of HRIS and Supply Chain System
02: Employee Self Service Portal
03: Digitalization of MIS system
04: Transactions through WhatsApp APIs
05: Enhancing call center efficiency
06: Optimizing Digital onboarding
07: Digitalization of HRIS Process.
08: Implementing ERP solution
Year
2024
Client
National Program for LHW
Industry
Government Organization
Type
Digital Transformation
Introduction
The National Program for Family Planning and Primary Health Care is dedicated to enhancing the health outcomes of women and children across Pakistan, with a particular focus on rural and underserved communities. To increase the effectiveness and efficiency of its services, the program has partnered with iCore Business Solutions to undertake a comprehensive digital transformation initiative. This project aims to replace outdated manual processes with an integrated digital system that addresses current inefficiencies and enhances service delivery through advanced data management and streamlined operations.
Challenge
The reliance on manual data entry poses a risk of errors, such as typos and inaccuracies, compromising the accuracy of records and leading to flawed analysis and decision-making. Additionally, the lack of integration with broader health records disrupts the seamless flow of patient information, creating inefficiencies in tracking medical histories, diagnoses, and treatments, and foreseeing future integration challenges due to the current absence of automation. The manual process of filling out forms and registers is time-consuming, diverting Lady Health Workers (LHWs) from direct patient care and community engagement, thus hindering operational efficiency. Moreover, manual records stored in physical registers limit accessibility, delaying decision-making and timely responses to emerging health issues. Generating reports through Excel sheets is complex and time-intensive, further hindering data analysis and timely reporting. The lack of tools for in-depth data analysis and visualization limits opportunities for comprehensive insights, impairing evidence-based decision-making. Geographical challenges, particularly for LHWs in remote areas, increase the likelihood of data loss, reporting delays, and coordination issues. Manual systems also face scalability problems, struggling to accommodate the growing volume of data and program requirements. To address these challenges, the administration recognizes the need to digitalize the MIS system to ensure seamless data capture and reporting. Transitioning to a digital platform will reduce errors, improve record reliability, and streamline data collection, saving valuable time for LHWs. The implementation of comprehensive reporting tools and dynamic dashboards will enhance data analysis and visualization capabilities, facilitating prompt, informed decision-making, ultimately ushering in a new era of efficiency, accuracy, and effectiveness in healthcare management.
Solution
Providing an interactive dashboard with better visualization to support more impactful decision-making.
Monthly Reports to keep the organization updated of the tasks being performed and completed.
Improving data storage, accuracy and reliability, leading to improved service delivery outcomes.
App Translation to ensure that the application is available to people in their native Language.
Enhanced task tracking and supervision to ensure full transparency is maintained.
Role-based access control ensures that a clear hierarchy is maintained within the system.
Offline Mobile Application to counter the network bottlenecks in Rural areas.
Fully automated system to ensure that users can still perform their tasks effectively and efficiently.
Offering a user-friendly and interactive interface.
Result
The data collection module ensures accurate and properly formatted data is gathered in alignment with the organization’s requirements, regardless of location or network conditions. It facilitates smooth data capture, even in the face of connectivity challenges, and guarantees that all data sent aligns with organizational logic and validation rules. Additionally, the system ensures data is securely stored on the device until it can be transmitted. The User Management sub-module is designed to manage user accounts within the HRIS, including creating, updating, and deactivating accounts. System administrators have the capability to assign roles and permissions to users based on their job functions, ensuring that access is restricted to authorized personnel only through secure authentication mechanisms. The sub-module also features a comprehensive analytics dashboard, providing an overview of HR management activities to support informed decision-making.
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