Your IT operating model is defined by three things — and being deliberate about each one shapes how effectively technology serves the business.
- ✓ The services you offer your business
- ✓ What's important to your business and what differentiates it
- ✓ How you source the skills you need — training your staff or using an outsourced provider
Why it matters
When these three are clearly defined, decisions about tools, teams and partners stop being ad-hoc and start reinforcing one another — giving you a model that can scale and adapt as the business grows.
