Your Digital Transformation Journey

We offer end-to-end business services to enable you to fulfil your digital transformation journey.


Wherever you are on your journey, changing your legacy systems is about more than just technology. We understand the implications for your team, processes, data, and, most importantly, customers. We’re here as trusted experts to find solutions to transform your legacy system and processes that delivers new and exciting capabilities.

When dealing with legacy processes and systems, we understand that transformation is a difficult task. When you don’t know where to begin your journey, the challenge can seem overwhelming, especially if there are many broken parts.

We bring specialized knowledge to your transformation, as well as unparalleled technical capabilities, to ensure your success. We assist you in defining your future technology ecosystem by outlining projects and interdependencies for delivery, as well as defining your business case and financial model.

DIGITAL MATURITY ASSESSMENT

We’ll get to know your company inside and out in order to identify the most pressing needs ahead of time. If necessary, we will also send experts to the site. We will assist you in identifying innovative ways to gain maximum business value while ensuring business continuity and risk management by conducting a thorough analysis of your existing processes and systems.

DIGITAL STRATEGY

Based on your fundamentals, we collaborate with you to develop digital strategy that will serve as a guideline for decision making and solution provision. Technology solutions must strike a balance between cost, delivery speed, and end-user impact. We offer both immediate gratification and demonstrations of how we will align your processes and projects to continue developing your future experience.

ROAD MAP AND GOVERANCE

We will streamline the process of managing projects from concept to completion while staying within budget and using the allotted resources to put the strategic initiatives into action. Planning, delegating, tracking, reviewing, and evaluating outcomes are all part of the process. We clearly define your business objectives while visualizing your projects, programs, and interdependencies.

DIGITAL TRANSFORMATION

We offer an eagle eye view of your organizational processes and aligning them with your transformation goals. We will empower your enterprise to leverage data and technologies, bring about an agile culture, shed off the weight of legacy systems, minimize costs and overheads, and be resilient towards changing market trends and digital disruptions.

Our consultants are here to guide you towards tapping into the right talent, cultivating the right culture, and fostering the right ecosystem to make your growth and innovation targets attainable. Kick off your digital transformation journey today with us to conquer incredible growth and innovation opportunities!

CUSTOMER EXPERIENCE

The more touchpoints on the customer journey you can digitize, the better the experience you can provide, driving business growth. We collaborate with you to map out your customer journey and develop a solution blueprint.

We define a customer’s or a staff member’s single view to enable business benefits to accrue faster than before, while leveraging your existing resources.

CUSTOMER ONBOARDING

Users expect a simple registration and sign-up process that provides them with immediate access to all of your online services. This can be difficult to provide if you have to run manual customer validations through a third-party service.

We not only streamline your operations to improve the digital experience, but we also provide rich data analysis capabilities that you can use to improve your customer journey.

CRM-ERP-HRIS

We understand the pitfalls and the best ways to avoid costly mistakes, from ensuring that the technology can do what it needs to do out of the box to ensuring that the implementation partner delivers what is expected.

We understand the importance of these core platforms and can work with you to provide project assurance or course-correct your current implementation to ensure you reap the benefits.


BUSINESS INTELLIGENCE AND DATA ANALYTICS

Your data will be transformed into well-structured, analyzable insights if you use the right BI solution. In other words, real business intelligence that will help you make strategic decisions and achieve commercial goals.

Consider BI and Analytics as a way to gain access to all of your business data in a single, centralized location. A data visualization solution or data dashboard that is easily accessible makes valuable information available to everyone, while also providing valuable insights that are easy to spot and act on.

All of our BI and Data Analytics solutions can be tailored to your specific business needs in order to gain a comprehensive view of your company, customers, and interactions. And make business decisions based on facts, not assumptions.

BI TOOL IMPLEMENTATION

Our expert consultants have implemented BI and reporting tool / solutions in a variety of industries and scales (see our BI case studies). With expertise in all of the market’s leading technologies, our consultants provide solutions that are tailored to our clients’ specific requirements.

With our client-centric approach, we deliver solutions that bring your data to life, allowing you to understand your business and confidently make data-driven decisions.

DASHBOARDS AND VISUALIZATION

Our easy-to-use dashboards will allow your team to visualize and explore your data in order to uncover patterns, identify trends, and gain valuable insights. The deeper understanding will improve decision-making across your organization.

Furthermore, by providing appealing dashboards that make BI more accessible to more people, your organization will increase user adoption and accelerate your data-driven journey.

DATA DRIVEN CULTURE

The massive amounts of data generated by your organisation can be used to enable fact-based innovation. In other words, you could be supporting new ideas with solid evidence to give your company a competitive advantage.

We have extensive experience assisting large enterprises in establishing a Data-Driven Culture. Our team will assist you in developing and sustaining a data-driven culture that your employees will embrace.


Latest Blogs

Our product experts and industry thought leaders share their knowledge and best practice. Find out more about key topics like digital transformation, data analytics, BI tools, client relationship modules and enterprise architecture.

Frequently Asked Questions

How do I start my digital transformation?

Getting started with your digital transformation is all about people rather than technology. The critical element is to achieve a common understanding or levelling up on your current challenges. Everyone needs to get to a position of shared goals and aspirations with a plan of which challenges will be solved and in which order. Digital transformation requires executives, managers and frontline employers to work together to rethink how each aspect of the business should operate.

How do I get my business case approved by the board?

To get your business case approved, align it to your business strategy. Be clear on what the project will deliver/achieve and what will happen if you don’t go ahead with it. You also need to have a clear picture of the financials and, most importantly, walk it around your executive in advance to get their buy-in. A business case becomes much harder to reject if everyone has contributed.

How can enterprise architecture help fix my legacy IT?

Usually, one of three reasons:

You’ve underestimated the challenges of your legacy IT and data migration.

You’re trying to complete the transformation with just your existing IT team.

The project is too complex, and you haven’t broken it into smaller, well-defined elements.

Why is my digital transformation taking so long?

The key benefit of enterprise architecture when addressing legacy IT is helping you make sense of what you’re currently using your legacy IT for.

With this established, you can look at how to align your technology with your business strategy and identify the required changes.

How does enterprise architecture help my digital transformation?

Understanding your platforms, data and user experience will enable you to work out how to change/adapt them. This will enable you to make quicker decisions and have clarity and certainty that the steps you’re taking will align with your strategy and won’t become costly mistakes.

How do you design an IT operating model?

Your IT operating model is defined by three things;

  1. The services that you offer your business
  2. What is important to your business and what differentiates it
  3. Finally, how do you source the required skills, your staff with training or an outsourced provider?

Let us know what you need!

We use a consultative approach to identify, build and deliver business solutions you need based on your existing issues and business goals.