The challenge
Before Work Connect, the client managed employee information, payroll and benefits manually — creating delays, errors, communication gaps and low engagement, worsened by the shift to remote work.
Our approach
- ✓ Ran a needs assessment with the HR team to map pain points.
- ✓ Selected a technology partner and built the portal with an agile, iterative approach.
- ✓ Conducted user-acceptance testing and phased the rollout with training and a communication plan.
The results
- ✓ Centralised personal info, payroll, benefits, time-off, performance and learning.
- ✓ Added engagement, recognition, wellness and remote-work support.
- ✓ Streamlined HR processes and improved engagement and satisfaction across 500+ staff.
